Account Coordinator IT Software Industry, Jobs, 524

Account Coordinator - IT Software Industry

Ref: 524 | Posted: 2nd Aug 2022



£23,000-£26,000 dependent on experience

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Ellis Mason are recruiting for an ACCOUNT COORDINATOR - IT SOFTWARE INDUSTRY to join a well-established business in Hitchin.

The company will look at both experienced and inexperienced candidates if they can display their interest in IT/Software. 

As the ACCOUNT COORDINATOR - IT SOFTWARE INDUSTRY, you will be responsible for providing support to internal departments within the business as well as providing support to both new and existing clients.

You will be working for a small but established business who will offer extensive training and support, plus career progression.


  • Permanent, full time basis.
  • Up to £26,000 dependent on experience
  • 23 days holiday plus 8 bank holidays.
  • Contributory pension, free onsite parking.
  • Private Health Insurance
  • Christmas/summer event or party.
  • Monday to Friday based position 09.00am to 5.30pm.


As the ACCOUNT COORDINATOR - IT SOFTWARE INDUSTRY, your role will include:

  • Project coordinating software implementations and ongoing Client Support.
  • Assisting in planning, scheduling, monitoring, and reporting activities on projects. ​
  • Supporting team members to accomplish project goals and to meet established timelines.
  • Working proactively with the team to meet client expectations.
  • Attending client status calls/ meetings and other events as appropriate.
  • Soliciting the timely receipt of information required from clients during implementation.
  • Supporting clients and the implementation team via various communications method, and by maintaining and updating online issue tracking tools.
  • Technical Software Support
  • Participating in testing of the Company’s software products (regression testing) as new features are introduced and testing of client’s applications for implementation and ongoing support.
  • Uploading and managing client data.
  • Working on client configuration, documents, templates and basic set up as needed.

the application process

Apply right now! By using the apply button on this page and attaching your CV.

the agency

A recruitment agency you can trust, Ellis Mason have been matching talented candidates with new job opportunities since 2017. Working with Hertfordshire, Bedfordshire & Cambridgeshire’s most successful businesses, Ellis Mason specialise in commercial recruitment; recruiting people skilled in administration, customer service, HR, finance, marketing, IT & more.

Being an independent recruitment agency means we really get to know our candidates. Saving time for both employers and employees by making the best possible matches. Acting as both a recruitment business and recruitment agency in the fulfilment of this role.

Thank you for your application, Where possible, we endeavour to contact all candidates, however due to the volume of applications, we ask that if you have not heard from us within 7 days to please accept that your application has been unsuccessful on this occasion.