Customer Account & Admin Supervisor

Ref: 605 | Posted: 15th Apr 2024

Executive

Hertfordshire

Circa £30,000 per annum - dependent on experience

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Ellis Mason have partnered exclusively with a highly credible business based in Bishops Stortford to help them find a CUSTOMER ACCOUNT & ADMIN SUPERVISOR.

This role is for an experienced supervisor who would be keen to progress into the role of department manager after the 6 month probationary period.

For the role of CUSTOMER ACCOUNT & ADMIN SUPERVISOR, you will need to have an assertive personality and the drive to learn a new industry. You will need to enjoy a semi corporate working environment where you will be governed by legislation and essential paperwork. You will need to be confirdent at managing customer relationships and competent in managing a 4 person team currently.

The CUSTOMER ACCOUNT & ADMIN SUPERVISOR is available immediately for the right person.

THE SALARY & BENEFITS

Salary circa £30,000 per annum, dependent on experience.
Job and salary progression available
Monday to Friday office hours of 9 am - 5 pm on a permanent, full time basis
Enrolment in a management course
Modern, polished offices
20 days holiday plus 8 bank holidays
Government pension scheme
Free on-site parking

THE JOB

The main duties included within the role of the CUSTOMER ACCOUNT & ADMIN SUPERVISOR, are:

Monitoring the productivity and day to day activities of a small team
Implementing new processes
Assisting & developing the current team members
Providing training & support
Building relationships with our customer accounts
Overseeing the teams relationships with their customer base
Managing the supplier relationships
Onboarding new customers and suppliers
Ensuring that all data input into the CRM is complete & accurate
Chasing customers and suppliers for outstanding paperwork
Assisting in the close of new business wins
Develop and expand our product offering
Explore and develop our social media presence
Liaising with HR with regards to recruitment and onboarding of new staff

the application process

Apply right now! By using the apply button on this page and attaching your CV.

the agency

A recruitment agency you can trust, Ellis Mason have been matching talented candidates with new job opportunities since 2017. Working with Hertfordshire, Bedfordshire & Cambridgeshire’s most successful businesses, Ellis Mason specialise in commercial recruitment; recruiting people skilled in administration, customer service, HR, finance, marketing, IT & more.

Being an independent recruitment agency means we really get to know our candidates. Saving time for both employers and employees by making the best possible matches. Acting as both a recruitment business and recruitment agency in the fulfilment of this role.

Thank you for your application, Where possible, we endeavour to contact all candidates, however due to the volume of applications, we ask that if you have not heard from us within 7 days to please accept that your application has been unsuccessful on this occasion.