Customer Service Administrator, Jobs, 3

Customer Service Administrator

Ref: 3 | Posted: 10th May 2024

Customer Service Administrator


£21,500-£23,500 dependent on experience

Apply for job

Ellis Mason have partnered exclusively with a locally reputable business based in Baldock to help them find an CUSTOMER SERVICE ADMINISTRATOR.

For the role of CUSTOMER SERVICES ADMINISTRATOR, you will need to have previous experience of office based customer service or administration, ideally from a sales administration background. 


  • Salary circa £21,500-£24,000 per annum, dependent on experience.
  • Monday to Friday office hours of 9 am - 5 pm on a permanent, full-time basis
  • Open plan, modern office
  • 21 days holiday plus 8 bank holidays
  • Government pension scheme
  • Street parking


The main duties included within the role of the CUSTOMER SERVICE ADMINISTRATOR, are:

  • Answering incoming customer calls from customers/suppliers
  • Responding to enquiries for information, sending out info/samples as required
  • Providing quotations via e-mail and over the phone
  • Taking orders and entering them onto the database
  • Working with the supplier to check levels and check delivery lead times
  • Monitoring orders through to delivery
  • Supporting the customer at all times, ensuring an excellent service is delivered
  • Maintaining contact with the customer after delivery to ensure they are happy with the service

You must enjoy working within a team and you need to be able to thrive in a fast paced, busy environment.

the application process

Apply right now! By using the apply button on this page and attaching your CV.

the agency

A recruitment agency you can trust, Ellis Mason have been matching talented candidates with new job opportunities since 2017. Working with Hertfordshire, Bedfordshire & Cambridgeshire’s most successful businesses, Ellis Mason specialise in commercial recruitment; recruiting people skilled in administration, customer service, HR, finance, marketing, IT & more.

Being an independent recruitment agency means we really get to know our candidates. Saving time for both employers and employees by making the best possible matches. Acting as both a recruitment business and recruitment agency in the fulfilment of this role.

Thank you for your application, Where possible, we endeavour to contact all candidates, however due to the volume of applications, we ask that if you have not heard from us within 7 days to please accept that your application has been unsuccessful on this occasion.