Customer Service Administrator, Jobs, 558

Customer Service Administrator

Ref: 558 | Posted: 13th Mar 2023



£20,000-£24,000 dependent on experience

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Ellis Mason have partnered with a highly reputable business based in Hoddesdon to help them find an OFFICE ADMINISTRATOR.

As the OFFICE ADMINISTRATOR your role will assist both the sales and administration teams with basic support. Should you wish to progress, there are opportunities within the business for this to happen. 

For the role of OFFICE ADMINISTRATOR, you will need to be confident in handling people as you will be required to speak with customers at times, both over the phone and face to face.

The company are willing to look at confident, bright juniors/education leavers. You must be able to drive to be considered for this role due to location. 


  • Salary £20,000-£24,000 per annum, dependent on relevant experience.
  • Job and salary progression available
  • Monday to Friday office hours of 9am - 5.30pm on a permanent, full time basis
  • 20 days holiday plus 8 bank holidays
  • Government pension scheme and free on-site parking


The main duties included within the role of the OFFICE ADMINISTRATOR, are:

  • Maintenance of both electronic and manual systems and files
  • Sending out documents to be completed
  • Chasing for outstanding documents
  • Working with both clients and customers to gain the necessary info to complete agreements
  • Answering incoming telephone calls and assisting both customer and client
  • Carrying out file audits
  • Creating reports and relaying to management
  • Sending out reminders and agreement renewal dates
  • Accurately updating client and customer information
  • Managing an inbox and actioning any requirements from the e-mails
  • Handling the post
  • Other general administrative support

the application process

Apply right now! By using the apply button on this page and attaching your CV.

the agency

A recruitment agency you can trust, Ellis Mason have been matching talented candidates with new job opportunities since 2017. Working with Hertfordshire, Bedfordshire & Cambridgeshire’s most successful businesses, Ellis Mason specialise in commercial recruitment; recruiting people skilled in administration, customer service, HR, finance, marketing, IT & more.

Being an independent recruitment agency means we really get to know our candidates. Saving time for both employers and employees by making the best possible matches. Acting as both a recruitment business and recruitment agency in the fulfilment of this role.

Thank you for your application, Where possible, we endeavour to contact all candidates, however due to the volume of applications, we ask that if you have not heard from us within 7 days to please accept that your application has been unsuccessful on this occasion.