Customer Service Administrator - Entry Level

Ref: 505 | Posted: 26th Jun 2022

Customer Service Administrator

Hertfordshire

£18,000 to £20,000 per annum

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Our client is a highly successful leasing and finance company with headquarters in Bishops Stortford and due to continued growth, they are looking to recruit a CUSTOMER SERVICE ADMINISTRATOR to join their team.

As well as a highly supportive working environment, they offer training, mentoring and access to the senior leadership team to help you develop your career and grow within the company.

The CUSTOMER SERVICE ADMINISTRATOR will be looking after the Supplier and Customer general queries, providing first class support encompassing both Customer Service skills as well as general Administration.

SALARY & BENEFITS

Full job training and support
Support to develop your knowledge of the technology leasing market
Mentorship from an experienced manager
Opportunities to progress your career – lateral moves available as well as management opportunities
£19,000 - £20,000 per annum
9.00am - 5.00pm Monday - Friday

THE JOB

General queries
Answering supplier, customer and teams calls
SPR, put option and maintenance queries for suppliers and head office
Liaising with head office
Completing cancellation of existing customer agreements
Creating and issuing invoices
Calculating partial settlements and upgrades
Post
Assisting with reschedule of existing customer agreements
Liaising with customers and supplier via email
Sending documents via our Esign platform
Completing support tickets on in house CRM system
Assisting Client Services Manager with additional tasks as required

the application process

Apply right now! By using the apply button on this page and attaching your CV.

the agency

A recruitment agency you can trust, Ellis Mason have been matching talented candidates with new job opportunities since 2017. Working with Hertfordshire, Bedfordshire & Cambridgeshire’s most successful businesses, Ellis Mason specialise in commercial recruitment; recruiting people skilled in administration, customer service, HR, finance, marketing, IT & more.

Being an independent recruitment agency means we really get to know our candidates. Saving time for both employers and employees by making the best possible matches. Acting as both a recruitment business and recruitment agency in the fulfilment of this role.

Thank you for your application, Where possible, we endeavour to contact all candidates, however due to the volume of applications, we ask that if you have not heard from us within 7 days to please accept that your application has been unsuccessful on this occasion.