Customer Service Administrator

Ref: 231 | Posted: 2nd Jul 2019

Customer Services

Letchworth

£16,000 - £18,000 per annum

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WOULD YOU ENJOY CUSTOMER SERVICE ADMINISTRATION?

Ellis Mason have the pleasure of recruiting a CUSTOMER SERVICE ADMINISTRATOR for a highly reputable, Letchworth based business.

As the CUSTOMER SERVICE ADMINISTRATOR, you will be responsible for responding to incoming customer enquiries and processing all order entry requirements.

THE SALARY & BENEFITS

Permanent, full time basis.
£16,000-£18,000 per annum
A bright and open plan office with free on-site parking
20 days holiday (plus bank holidays)
Contributory Pension
Monday to Friday based position 9.00am to 5.30pm

THE JOB

The main duties included within the role of CUSTOMER SERVICE ADMINISTRATOR, are:

Answering incoming customer calls from people that are looking to gain more information regarding products.
Noting down order requirements, providing detailed quotations and providing customers with delivery lead times.
Maintaining constant communication with customers to inform them of how their order is progressing, informing them at any stage, if there is a delay.
Regularly communicating with suppliers to ascertain stock levels and availability.
Updating the computer system with accurate customer details and order requirements.
Responding quickly and effectively to any customer calls, both incoming and outgoing.

the application process

Apply right now! By using the apply button on this page and attaching your CV.

the agency

A recruitment agency you can trust, Ellis Mason have been matching talented candidates with new job opportunities since 2017. Working with Hertfordshire, Bedfordshire & Cambridgeshire’s most successful businesses, Ellis Mason specialise in commercial recruitment; recruiting people skilled in administration, customer service, HR, finance, marketing, IT & more.

Being an independent recruitment agency means we really get to know our candidates. Saving time for both employers and employees by making the best possible matches. Acting as both a recruitment business and recruitment agency in the fulfilment of this role.

Thank you for your application, Where possible, we endeavour to contact all candidates, however due to the volume of applications, we ask that if you have not heard from us within 7 days to please accept that your application has been unsuccessful on this occasion.