Sales Support Administrator

Ref: 636 | Posted: 18th Nov 2024

Customer Services

Hertfordshire

£26,000-£29,000 per annum

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Ellis Mason are recruiting for a long standing business in Royston, in their recruitment of a SALES SUPPORT ADMINISTRATOR.

This a relatively junior role within the business and therefore would suit someone still new into their career. If new to working, the lower end of the salary will be more relevant, however with some relevant experience the latter end of the salary offering will be discussed.

The SALES SUPPORT ADMINISTRATOR will work work alongside the sales team in supporting customers once onboard.

THE SALARY & BENEFITS

£26,000-£29,000 per annum
25 days (plus bank holidays)
Hybrid (1 day a week from home, usually a Friday)
Town centre location, parking on-site and also close to the train station

THE JOB

The main duties included within the role of the SALES SUPPORT ADMINISTRATOR, are;

Supporting the businesses customers with any enquiries or orders that they have
Being the first port of call for incoming calls
Learning the company products in order to be able to assist customers more effectively
Taken order requirements and providing quotations after working out the cost of their personalised requirements
Sales order may be detailed and complex, accuracy is required at all times
Discussing customer requirements with the internal sales team, in order to calculate costs based on quantity of order
Keeping customers informed of delivery changes, etc
Regularly calling customers to see how they are getting on with their orders once delivered
Building relationships with suppliers, contacting them for quotes/estimates
Maintaining an online library of products
Saving all digital files in the correct format and in the correct place online
Assisting with creating social media posts
Office support such as administrative assistance to the MD
Working with the Directors to prepare for trade shows
Ordering company stationary, sample pack items, etc

the application process

Apply right now! By using the apply button on this page and attaching your CV.

the agency

A recruitment agency you can trust, Ellis Mason have been matching talented candidates with new job opportunities since 2017. Working with Hertfordshire, Bedfordshire & Cambridgeshire’s most successful businesses, Ellis Mason specialise in commercial recruitment; recruiting people skilled in administration, customer service, HR, finance, marketing, IT & more.

Being an independent recruitment agency means we really get to know our candidates. Saving time for both employers and employees by making the best possible matches. Acting as both a recruitment business and recruitment agency in the fulfilment of this role.

Thank you for your application, Where possible, we endeavour to contact all candidates, however due to the volume of applications, we ask that if you have not heard from us within 7 days to please accept that your application has been unsuccessful on this occasion.