Senior Inside Sales Administrator, Jobs, 391

Senior Inside Sales Administrator

Ref: 391 | Posted: 15th Apr 2021

Logistics Administrator


Upto £35,000 dependent on experience

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Ellis Mason have the pleasure of recruiting an experienced Inside Sales Administrator to work for a well established business based in Royston. 

The role would suit someone who thrives on being busy and working under pressure. You will need to be experienced in managing and coordinating global orders received into the business. 

Orders are large and bespoke and can take weeks and sometimes months to progress and therefore you will need to keep up to date with all internal departments, at times being strong and pushing for orders to be handled quicker. This is a busy role where you could have more than 70 products/projects going out each month.

In order to be considered for the Senior Inside Sales Administrator role, you will need to be dynamic, great with people and thrive on being busy and having multiple projects on the go at any one time. You must be passionate about customer service and be confident in handling complaints and resolving issues. 

Working in a small team of 4 or 5, however you sit in a large open plan office with lots of other departments. 


  • Temp to perm or permanent, full time opportunity. 
  • Salary up to £35,000 dependent on experience.
  • 25 days holiday (this increases by 1 after 5 years and by another 1 after 10 years) + 8 bank holidays. 
  • Amazing contributory Pension - you put in 3% and the company put in 8%.
  • Bonus - up to 4% bonus paid at discretion based on company performance. 
  • 4 x Life Insurance.
  • Annual salary reviews.
  • Free on-site parking.
  • Free fruit bought in every 2 weeks!
  • Company fun days like evenings out, etc.
  • Lovely, ad hoc treats like ice cream bought for everyone, etc. 
  • Shortly moving into a new building just opposite where they are now and this has a canteen facility. 
  • 8.30am to 5pm Monday to Friday but if you take a 30 mins lunch everyday instead of an hour then you can leave at 3.30pm on a Friday!


The main duties included within the role of Senior Inside Sales Administrator, are:

  • Managing incoming global orders.
  • Driving the orders through the business to despatch.
  • creating and loading new orders and spare parts orders onto the CRM (SAP).
  • Request extra information at order taking stage and chase answers to questions in order to keep the timeline for orders running smoothly without delays.
  • Management or order reports and recording on SAP.
  • Liaise with several internal departments to keep on track of all orders and where they are at in the delivery timeline. Chasing internally at times to speed up the process so that you can keep to the customers expected delivery date. 
  • Attend regular planning and production meetings and communicate with line managers how the orders are progressing and any changes that need to be made. 
  • Tracking and recording information on the internal specification list. 
  • visiting the manufacturing area to monitor progress.
  • Communicate delivery dates to the right internal departments and manage the process so that the delivery dates are met. 
  • Consistently keep internal departments updated on the progress of each project and any changes. 
  • Liaise with the correct internal departments to arrange shipping of completed orders. 
  • maintain the credit log and process these before the end of the month. 
  • Manage the demo calendar and also the demo stock. 
  • Using SAP; including CRM and SAP ECC modules. 
  • when necessary deputising for the Customer Service Manager in relation to internal sales.
  • Any other reasonable duties as requested by your manager. 

In order to be considered for this role you must have experience of working within a manufacturing and sales environment with previous experience in sales order processing. You need to competent in SAP and MS packages (Word, Excel, PowerPoint and Outlook) and you will need to have experience of working with project based orders that need managing throughout the process through to delivery. 

the application process

Apply right now! By using the apply button on this page and attaching your CV.

the agency

Ellis Mason are a dynamic, fast growing agency that specialise in the Office Support, IT and Finance sectors. We have offices in Letchworth and Welwyn Garden City and employ Consultants that specialise and cover the following locations: North Herts, Central Herts, South Herts, Bedfordshire and parts of Cambridgeshire.

We are acting as both a Recruitment Business and Recruitment Agency in our recruitment of this position.

Thank you for your application. Where possible, we endeavour to contact all candidates, however due to the volume of applications we ask that if you have not heard from us within 7 days to please accept that your application has been unsuccessful on this occasion.