Support Administrator, Jobs, 491

Support Administrator

Ref: 491 | Posted: 21st Aug 2023



£20,0000-£24,000 (plus a company bonus)

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Ellis Mason are recruiting for a SUPPORT ADMINISTRATOR on behalf of a very credible corporate business based in Bishops Stortford. 

This role is to work within their administrative support team and will work closely with both the customer service and sales team. The company are a fab example of a rewarding employer. They offer training, support and growth for those who are capable and have the drive to exceed. 

To apply for the SUPPORT ADMINISTRATOR, ideally you would have some previous experience,  however the company will also consider education leavers. If you have more experience and are therefore looking for more money then also contact us as they are willing to look at this option too. 


  • Circa £20,000-£24,000 salary
  • Company bonus scheme
  • Career progression available
  • Salary reviews
  • Monday to Friday office hours of 9am - 5pm on a permanent, full time basis
  • Modern, polished offices
  • 20 days holiday plus 8 bank holidays - increases with service to a maximum of 30 days
  • Government pension scheme


The main duties included within the role of the SUPPORT ADMINISTRATOR, are: 

  • Activating new finance agreements that have been authorised and accepted
  • Completing due diligence checks regarding the application, before activating the agreed account
  • Thoroughly checking through customer documentation to ensure that there are no errors
  • Ensuring that both customer and supplier bank details are correct in preparation of activation
  • Working closely with the customer service team to gain the correct information on each agreement
  • Cancelling expired customer agreements
  • Uploading data files onto the correct portals
  • If continuing, re-scheduling existing customer agreements
  • Handling supplier invoices and authorising them for payment
  • Setting up payment plans for customers
  • Handling general enquiries and liaising with both the customer and the supplier when necessary via both phone and e-mail
  • Ad hoc duties to assist the manager as and when required

the application process

Apply right now! By using the apply button on this page and attaching your CV.

the agency

A recruitment agency you can trust, Ellis Mason have been matching talented candidates with new job opportunities since 2017. Working with Hertfordshire, Bedfordshire & Cambridgeshire’s most successful businesses, Ellis Mason specialise in commercial recruitment; recruiting people skilled in administration, customer service, HR, finance, marketing, IT & more.

Being an independent recruitment agency means we really get to know our candidates. Saving time for both employers and employees by making the best possible matches. Acting as both a recruitment business and recruitment agency in the fulfilment of this role.

Thank you for your application, Where possible, we endeavour to contact all candidates, however due to the volume of applications, we ask that if you have not heard from us within 7 days to please accept that your application has been unsuccessful on this occasion.