Technical Support Specialist

Ref: 406 | Posted: 7th Aug 2021

Letchworth

£25,000 to £30,000 per annum

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Ellis Mason are recruiting for a TECHNICAL SUPPORT SPECIALIST to join a technology company in Letchworth Garden City.

The purpose of the role is the provide the best customer support to support high profile clients and updating the software where required. To be eligible for this role, we're looking to speak with people with good customer service skills and a basic understanding of HTML and CSS.

THE SALARY & BENEFITS

Permanent, full time role
Monday to Friday 9am to 5pm
Salary range £25,000 to £30,000
22 days holiday plus bank holidays
Pension scheme
Smart casual dress code
Free on-site parking

THE JOB

The company have developed a bespoke software which is used within the entertainment industry globally. Due to continued growth they are now looking to appoint a new TECHNICAL SUPPORT SPECIALIST. You will be managing key clients to ensure that they are utilising the software to its full potential, making basic configurations and also managing stakeholder relationships. This is rare opportunity which offers progression into Project Management, the chance to travel and attend the most amazing events and join a company where no formal qualifications are needed as they will provide hands-on training.

the application process

Apply right now! By using the apply button on this page and attaching your CV.

the agency

A recruitment agency you can trust, Ellis Mason have been matching talented candidates with new job opportunities since 2017. Working with Hertfordshire, Bedfordshire & Cambridgeshire’s most successful businesses, Ellis Mason specialise in commercial recruitment; recruiting people skilled in administration, customer service, HR, finance, marketing, IT & more.

Being an independent recruitment agency means we really get to know our candidates. Saving time for both employers and employees by making the best possible matches. Acting as both a recruitment business and recruitment agency in the fulfilment of this role.

Thank you for your application, Where possible, we endeavour to contact all candidates, however due to the volume of applications, we ask that if you have not heard from us within 7 days to please accept that your application has been unsuccessful on this occasion.