Technical Support Specialist, Jobs, 406

Technical Support Specialist

Ref: 406 | Posted: 18th Jun 2021



£25,000 to £30,000 per annum

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Ellis Mason are recruiting for a TECHNICAL SUPPORT SPECIALIST to join a technology company in Letchworth Garden City.

The purpose of the role is the provide the best customer support to support high profile clients and updating the software where required. To be eligible for this role, we're looking to speak with people with good customer service skills and a basic understanding of HTML and CSS.


  • Permanent, full time role
  • Monday to Friday 9am to 5pm
  • Salary range £25,000 to £30,000
  • 22 days holiday plus bank holidays
  • Pension scheme
  • Smart casual dress code
  • Free on-site parking


The company have developed a bespoke software which is used within the entertainment industry globally. Due to continued growth they are now looking to appoint a new TECHNICAL SUPPORT SPECIALIST.  You will be managing key clients to ensure that they are utilising the software to its full potential, making basic configurations and also managing stakeholder relationships. This is rare opportunity which offers progression into Project Management, the chance to travel and attend the most amazing events and join a company where no formal qualifications are needed as they will provide hands-on training.

the application process

Apply right now! By using the apply button on this page and attaching your CV.

the agency

Ellis Mason are a dynamic, fast growing agency that specialise in the Office Support, IT and Finance sectors. We have offices in Letchworth and Welwyn Garden City and employ Consultants that specialise and cover the following locations: North Herts, Central Herts, South Herts, Bedfordshire and parts of Cambridgeshire.

We are acting as both a Recruitment Business and Recruitment Agency in our recruitment of this position.

Thank you for your application. Where possible, we endeavour to contact all candidates, however due to the volume of applications we ask that if you have not heard from us within 7 days to please accept that your application has been unsuccessful on this occasion.